Differences Between Google Maps and Indoor Navigation App

Technology has come so far today that it’s become a productive obsession for users. We, the modern generation users, are lucky to know, see and feel life from a digital point of view – this, evidently, is going to be the future of humans. From indoors to outdoors, technology contributes to every step we take, and most importantly, while navigating from indoor to outdoor spaces.

We are accustomed to using mobile applications in outdoors such as Google maps which is embedded with features such as positioning yourself, showing genuine routes and reaching destinations effortlessly but the same is not easily accommodated indoors due to lack of applications designed for indoor facilities.

Indoor Navigation App

Technology Indoors Is As Important As Outdoors

Google maps has been integrated across the globe and people have been productively gaining the benefits of it; similarly, why can’t indoor facilities also accommodate technology to enhance visitor experience and much more?

In this digital epoch, we use mobile applications for everything beginning from clothing to food to accessories and everything on finger tips, why shouldn’t the same take place while exploring facilities that are huge and full of  complexities?

Indoor Facilities

Indoor navigation apps does just that and much more, immersed with exclusive features for the visitor and the managements of large facilities, these apps can empower all the people at large facilities.

Essential Features of Indoor Wayfinding apps

  • Indoor Wayfinding
  • Visitor Virtual Introduction
  • Management Personalization
  • Market Integration
  • Event Notification and Safety Tips
  • Emergency Management and much more

Users of technology rely more on the evolving tools than the obsolete ones for better access to diverse activities within large venues. Indoor wayfinding apps can be a real-time app and a helpful one that can serve as all in one app, even for the managements as well.

While a variety of facilities such as convention centers, shopping malls, resorts, theme parks, etc  provide an excellent user experience, however, they fail to serve the visitors with an excellent and capable indoor technological app that can help them decode the routes through indoor GPS tracking.

Difference between outdoor navigation (Google maps) and indoor navigation:

The promise of GPS navigation is of high superiority, from a commoner to a silk-stocker, everybody uses it to navigate themselves, however, outdoor navigation and indoor navigation are two completely different polarities which work for a similar purpose in separate facilities and ambiences.

Precision is an important element in both indoor and outdoor environments and to accomplish  this, it takes a technology which has a wide range of skillful prerequisites, nonetheless, indoor navigation is not genuinely widespread until recently, making outdoor navigation the paragon of navigation and positioning.

The existing trends of charismatic infrastructures of shopping malls, corporate office spaces, convention centers, etc. makes us realize the urgency of indoor navigation apps within the venue  to navigate, locate and schedule the day at the facility.

Below listed points showcase the difference between outdoor and indoor navigation:

Outdoor Navigation Indoor Navigation
Allows users to locate from their immediate position Vice-versa
The quality of impression is static The impression is dynamic due to the change in the facilities
Passive Promotions Active Market Integration
No target audience Of course, target audience
Excessive information Information confined to the venue
Limited precision Absolute precision
Can be misused Zero chances of exploitation as it is limited to the venue

Difference between indoor and outdoor navigation

Navigating outdoors with the help of technology is a cumbersome task but do you know navigating indoors is even more complex because of hindrances such as the users have time limitation, facility is over-crowded and visitors’ lack of cognizance about the venue.

Indoor Navigation vs. Outdoor Maps

It’s really unfair to identify and conclude on which is the best among the two because be it indoor or outdoor, every user of these applications wants a safe and a refined experience at the end of the day.

In case of indoor navigation, there are a deluge of challenges visitor face compared to outdoor navigation. An indoor navigation app that is specifically designed for the venue has the potential to help those visitors to combat those challenges inside complex buildings.


About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Integrated Real-time Location System (RTLS) for Improved Throughput in Healthcare Sector [Hospital Management Systems]

Prioritizing duties for healthcare professionals during peak hours is an occupational challenge, which eventually translates into below average throughput when not addressed at the right time. To address challenges related to patient experience in the healthcare sector, an efficient hospital management system has to go beyond being only a Real-time Location System (RTLS).

For improved throughput, an ‘integrated’ RTLS can help immensely in streamlining long wait-times and overcrowding. Added to this, the integrated system can evolve into a platform for building brand vitality through Location-based Services (LBS) and proximity marketing.

RTLS for health care

What is an Integrated RTLS?

The last decade has witnessed considerable research related to the applicability of RTLS in the healthcare sector. While one research paper focuses on the technical aspects of an RTLS and outlines its applications in fair detail, another specifies how this technology can help in mental rehabilitation programs in a health care environment.
A more recent paper published in 2018 discusses the LoCATE (Localization of Health Center Assets Through an IoT Environment) solution, which uses wireless networks to track all patients and medical staff in real-time.

However, optimal healthcare management needs a holistic tech platform which can be used for indoor tracking, indoor positioning & indoor navigation, localization, workload synchronization, workforce reporting & conformity, marketing & promotions, and LBS.

RTLS technology when fused with facility management and marketing processes can be termed as an integrated RTLS which supports 360 degree operations of a healthcare facility.

Hospital Management System

Also read our blog How Can Indoor Mapping and Wayfinding in Hospitals Improve Patient Experience?

10 Key Features of an Integrated RTLS

  • Works with Wi-Fi, Ultra wide-band (UWB), Radio Frequency Identification (RFID), Bluetooth, and Beacon technologies among others
  • Real-time locating of assets & personnel
  • Asset reservation and location bookmarking
  • Step by step wayfinding to points of interest within the facility
  • Reporting and metrics for space management
  • Workforce collaboration through instant messaging
  • Marketing gamification
  • Safety tips, alerts & notifications during emergencies
  • Data security through multi-layered encryption
  • Location Based Services (LBS) for information and access to applications

Features of RTLS

Integrated RTLS – Improved Throughput for Healthcare Sector

It is interesting to know, mercy Health hospitals in the US recently implemented RTLS as part of their mobile asset utilization drive and saved millions of dollars in the financial year. The full report of this successful model can be read here.

On the other hand, Atrium Health averted a major situation when almost 2.65 million patients’ preliminary data was compromised due to a breach in its data security system. Fortunately, the third party vendor was able to arrest the situation before users’ sensitive details were grabbed by the hackers.

Healthcare facilities are prone to cyber attacks and data theft as they process huge amounts of patient information for multiple health systems. This makes it easier for hackers to get into the system and obtain sensitive user information.

To address this concern it is important to integrate multiple hospital management systems into one flexible tech platform. This may require altering the existing IT infrastructure and remodeling it to achieve interoperability across different platforms such as Smartphones, tablets, and personal computers.

Wayfinding in Hospitals
In the long run, however, an integrated RTLS will ensure improved throughput and a higher precision in tracking assets, reporting and data management.

Also read our blog 5 Professional Ways for Large Facilities to Enhance Visitor Experience

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

How Can Indoor Mapping and Wayfinding in Hospitals Improve Patient Experience? [Indoor Navigation & Positioning]

This post was last updated on Apr 2, 2019 

Using indoor mapping and wayfinding in hospitals improves patient experience as these methods aid in effortless hospital navigation. For hospital wayfinding solutions, facility managers could try a hospital wayfinding app, a comprehensive navigation technology for wayfinding in healthcare facilities.
wayfinding in hospital

Navigation and Wayfinding in Hospitals

Wayfinding in hospitals has become a serious concern for patients and visitors when they enter the facility, especially because they are anxious about their health or the health of a loved one.

For first time visitors, it could be even more confusing if they end up spending more than a few hours at the facility locating a specialist’s office, the diagnostic lab, a cafeteria, etc. in a huge healthcare building.

Also read our blog Indoor Positioning & Wayfinding Solutions For Campus Navigation: An Overview [Facility Navigation]

The most common visitor complaints on hospital infrastructure are as follows:

  • Visitors get frustrated when they are unable to locate a point of interest within the facility
  • Visitors need to keep asking for directions constantly to find their way
  • Locating emergency exits and obtaining safety instructions

These problems lead to a botched patient experience and does not enhance the image of the facility in public view.

To address these problems, hospital wayfinding apps can be an optimal investment for hospital administrators as these technological platforms which work on Smartphones will help them reach their intended destinations effortlessly and most importantly, save a lot of time.

In addition to this, wayfinding in a healthcare facility will eventually lead to crucial enhancements for hospital managements in relation to operational efficiency and creating an interruption-free environment.
Indoor Navigation for Hospital Facilities

3 Important Uses of a Hospital Wayfinding App

  • Patience Experience Enhanced Significantly
  • Continual Visitor Feedback
  • Brand Recognition

Empowering visitors at hospitals with an indoor wayfinding app which can be used on their individual Smartphones will lead to a holistic healthcare process, culminating in a productive association for both the facility as well as the visitors. Creating a good impression during the first visit is very important, and failing to do so might result in poor patient experience eventually leading to loss in visitors.

Wayfinding apps allow visitors to obtain necessary information of the facility enabling them to reach a certain destination within the hospital on their fingertips, making it an effortless journey from point A to point B.

Let’s briefly look at the utilities these apps provide.

Patience Experience Truly Enhanced

The advent of technology has improved operations in many large facilities with easy and effortless services, however, in the case of hospital wayfinding apps, it’s more than just directing or guiding the patient from one point to another. They also enhance patient experience with features such as push notifications, safety alerts, pre-planned routing, etc.

Continual Visitor Feedback

Feedback from the visitor may not always be genuine or timely in large facilities, as it can be manually curated on pen and paper with a rushed sense of responding randomly to a questionnaire. With these apps, the management can allow visitors to respond on a real-time basis, ensuring the management obtains a firsthand review of their experience in the hospital.

The same reviews and feedback can then be shared on social media profiles of the hospital to showcase patient experience.

Brand Recognition

With hectic competition in the hospital industry, hospitals should ensure necessary efforts are taken to create a strong brand recognition among its patients, visitors, and vendors as well. Hospital wayfinding apps can be the ideal platform to connect to patients/visitors by providing them with advanced technological services and by visually communicating to them the vision, mission, terms of the hospital.

Wayfinding Solutions for Hospitals

A survey on brand awareness in hospital industry reveals that brand recognition plays an important role in making or breaking the fortune of the hospital, however, a strong brand recognition comes only through 360 degree services provided to visitors.

Patients talk about their experience at hospitals with others and when this talk becomes  positive, the brand vitality is enhanced, becoming a great asset for the hospital management.

Listed below are a few benefits of using a hospital wayfinding app

  • Both the visitor/patient/customer and the hospital staff/management can locate the shortest route to their intended destination
  • Can reduce interruptions of emergency medical staff when they are face questions on directions
  • Improves the overall patient/visitor experience at hospitals
  • These apps can also restrict visitor to designated areas meant only for doctors and nursing staff
  • The visitor can chalk routes and plan course of action based on this

The bigger picture of integrating technology with hospital management is solely to reach out to all visitors at the hospital and enhance their experience of the facility, while reducing the mental stress they have go through.

A hospital wayfinding app will allow users to search for intended locations and get there using the shortest possible route, finding various in-patient wards, out-patient blocks, or restrooms effortlessly.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

7 Reasons why shopping malls, hospitals and huge facilities need indoor navigation apps [Navigation Technologies]

This post was last updated on Apr 2, 2019 
The bigger the facility, the bigger the problem it becomes for users of that facility to navigate effortlessly within the venue. From the management’s perspective, it becomes an even more tedious activity to keep track of not just the usage of space in the facility but the productivity of resources as well.

So, how can we leverage technology to solve these problems?

Read on to know the top 7 reasons why huge indoor facilities need indoor navigation apps.


It has been observed quite often that manual efforts undertaken to manage facilities and resources spread over a large area can take a lot of time and duplication. Hence, the management is at a loss!

The solution to these and other problems lies in using a robust indoor navigation technology, or as it is popularly known as the indoor GPS!

We have heard of the Global Positioning System (GPS) help millions of people worldwide to access various geographical locations when in doubt. Google has been the pioneer in this through its Maps technology.

But Google Maps works only in the outdoors, in locations where paths are clearly demarcated and landmarks are named.

What about locations where Google Maps or other navigation technologies do not reach? How can people navigate through huge facilities without having to break a sweat? How can state-of-the-art shopping malls, vast warehouses, expansive parks and resorts, hotels and recreational spaces among others ensure superior facility management?

The answer to this is the new-age technological shift in the form of indoor navigation technology or indoor positioning system. And not just navigation, these apps come with a whole lot of other features.


Read on to know the 7 reasons why decision makers are opting for this technology to manage their facilities better.

1. Mobile-based Technology: There you go! The first reason itself is the biggest reason. Having this technology as a mobile application means that accessibility and complicated ways of usage will never be an issue. Anything mobile-based is easily assimilated by today’s populace.

2.Real-time Mapping: Imagine having real-time information on whether or not a specific area in the facility is occupied or free… saves a lot of time, right? And time saved is time earned!

3.Workforce collaboration: What if this technology also lets users communicate with each other and organize their time better? That is precisely what this app can do. Pigeon Indoor Positioning and Navigation App is a one of its kind technology which allows efficient collaboration between employees.

While these three reasons are strong enough for large-scale facility heads to invest in this technology, read on for a few more reasons on why adopting the indoor navigation app will become a must in the near future.

4.Productivity Enhancement: Who likes an efficient workforce that is productive as well as punctual? Well, everybody does. With the indoor navigation technology, management can generate data on user analytics and behavior for better decision making. Whoa!

5.Outdoor to Indoor Mapping: What was purely a recommendation in a research paper published in 2011 is now fast becoming a reality. Let’s suppose you have a visitor or a bunch of them trying to reach you from the airport or another part of the city. With a tap on your mobile you can send the precise location of not only your facility but also your desk. Check!

6.Customized Product Delivery and Service: Well, this is another important reason – what may suit others’ business may not suit yours! While this largely holds true, indoor navigation systems can be customized to suit the facility and its operations. Making it completely relevant to the nature and dynamics of your business.

7.Simple, User-friendly Interface: This is one feature that we all cannot do without. As long as the user-interface is simple and functional, we are sure to go for it as it saves us a lot of time while accomplishing important tasks. As simple as a schoolboy’s logic!

indoor positioning and navigation

Contemporary global trends indicate that managers of extensive facilities are looking for simplified solutions in order to increase space utilization while ensuring productivity of the workforce keeps growing – this is precisely where a mall navigation would come in to alleviate issues related to wayfinding and navigation.

This case study gives a fair insight of indoor navigation user experience inside a shopping mall.

Indoor navigation systems provide precisely this solution to facility heads. By monitoring the entire facility using real-time data, managers can look forward to making decisions which have a positive impact on their business.

Any facility built-up over a space of 200,000 sqft and more should invest in an indoor positioning and navigation app to enable superior facility management.

Also read our blog How Indoor Positioning and Navigation Technologies can Improve Convention Center Operations?

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.