How Does Indoor Navigation Tech Help Large Event Management?
[Indoor Mapping and Indoor Location Technology]

This post was last updated on Apr 1, 2019 

Indoor navigation technology when customized as an indoor navigation app is an extensive platform for large event management, making it a breezy task when faced with the challenge of successfully organizing global trade shows and international exhibitions.

This post explores how indoor mapping and indoor location technologies can enhance visitor experience through superior facility management.

The app could help with booking slots before the exhibition, double up as an event check-in app, in addition to aiding with navigation and wayfinding inside the venue during the show, notifying stakeholders of important developments during an expo, obtain real-time feedback during and after the exhibition, etc.

Indoor-Navigation

Also read our blog 5 Professional Ways for Large Facilities to Enhance Visitor Experience

For the event organizers/hosts of large-scale trade expos and conferences, visitor experience takes paramount importance as a happy visitor will definitely turn into a loyal customer/follower.

Enhancing visitor experience through simplified information on an indoor navigation app is much more simpler now – hosts can look at studying the data generated and take strategic decisions based on user behavior and usage of the facility.

As apps are replacing traditional paper-drawn plans for managing events, international trade shows and expos are gearing up to absorb this new tech into their facility management.

Why You Need To Consider Indoor Navigation Tech For Your Event

Event planners of large events can use an indoor navigation app to improve visitor experience by personalizing the event, resulting in efficient facility usage. This can be accomplished by setting up beacons, Radio Frequency Identification (RFID) bracelets or wrist bands, etc.

1. Provides Valuable Information

The indoor navigation app at large events contributes relevant data about the floor plan, shortest paths to reach points of interest, safety alerts & tips, etc.

Information may include the precise location of a point of interest, what’s on offer at that point, wayfinding, and real-time notifications among others.

2.Reduces Wait Time

The app controls crowd flow at large events be reducing wait times. With the event check-in feature, the app allows visitors to check in through their smart devices, unlike earlier where they have to wait in long queues at a single window.

Indoor Navigation Technology

3. Improves Revenue Generation

The app also serves as a promotional platform for event organizers where-in they can promote specific offers and deals from various participants of the trade show. Advertisements and promotional notifications can be sent based on visitors’ location during the event.

This feature is part of the Location Based Services (LBS).

4. Gamification and Play

Gamification and treasure hunts are a fun way to engage visitors during an expo which is spread over a large area.

Users can login to their smart devices through Wi-Fi at the facility, thereby enabling them to answer questions, look for clues, arrive at pre-determined destinations, and earn reward points during this activity.

5. Asset Tracking

An indoor navigation app helps in tracking assets, both movable or immovable. It can also help in tracking an individual’s location while navigating the facility during the course of the event.

Enhances Visitor Experience

6. Enhances Visitor Experience

Visitors get to know each and every aspect of the event when they engage with the surroundings better, visiting every exhibit so that they derive utmost benefit out of the time spent.

Using their Smartphones to navigate, visitors can bookmark their route by marking points of interest. An indoor navigation app works like a personalized event manager where-in users can interact effortlessly with the app for planning their time at the venue.

7. Real-time Feedback

Every large event planner wants to obtain real-time feedback from visitors through questionnaires or surveys. This helps in improving services during the show and paves the way for better facility utilization, space management, and workforce productivity.

Also read our blog All You Need to Know About Indoor Positioning and Navigation Systems

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

How Does An Indoor Navigation Technology Work in Locating Assets?
[Asset Tracking & Indoor Space Management]

This post was last updated on Apr 11, 2019 

An indoor navigation system helps to locate assets such as object, areas of interest, and people inside a facility by tapping indoor frequencies from radio waves, acoustic signals, magnetic fields, and other sensory information which can be transferred and collected easily using a Smartphone.

Referred to as an ‘Indoor GPS’, an indoor navigation system is a positioning and navigation technology which aids in tracking assets within a large facility. An indoor navigation app combines various benefits like wayfinding, workforce collaboration, and asset tracking rolled into one holistic application.

Also read our blog Is An Indoor Location Tracking System Similar To Indoor GPS?

Indoor Navigation Technologies – For Indoor GPS Tracking

Indoor navigation is made possible by technologies such as Wi-Fi, Bluetooth technology, UWB (Ultra-wide band), etc. This helps users of a large facility navigate and wayfind effortlessly within the venue without having to depend on GPS, which doesn’t work accurately indoors.

Indoor Navigation Systems

Wi-Fi Signals

Wi-Fi signals are used to find out the exact location and guide people to their desired location. This method is also used for ‘fingerprint’ access points to gauge signal strength and helps in detecting the wireless access point.

Light Patterns

The microchips in LEDs have been used for a light pulse to transmit the information by flicking rapidly and detect Smartphone signals to determine precise location.

Magnetic Fields

Using magnetic fields for positioning and navigation helps to determine the accurate location. Likewise, upgrades also help by fingerprinting through the magnetic field to create a better result as well.

RFID Tags

RFIDtags are used as a real-time locating system than as an indoor positioning system only. Any device which comes in range by, the RFID tag identifies them and locating them becomes easy.

Beacon / iBeacon

Indoor navigation system through beacon technology results in identifying the exact location of a person or an asset within the facility. Beacon technology is possible through Bluetooth low energy technology, for transmitting signals and identifying the information as well. A Smartphone can detect signals and helps in tracking the assets around.

Apple’s beacons are called iBeacon technology. Such beacons are used as part of an indoor navigation system due to the new audio feature.

3D Indoor Maps

3D indoor maps are gaining acceptance in facilities such as health care centers, warehouses and spaces spread over large areas and have multiple assets/people to track and render images of. A recent study explains how 3D indoor maps can be developed using Microsoft Kinect V2.0.

Indoor Space Management

Also read our blog What Are Indoor Maps? How Can They Benefit Large Facilities?

Features of Indoor Navigational Technology

Accuracy

An indoor navigation system can offer the highest accuracy in locating assets, while helping navigation of users within the facility.

Versatility

The system supports multiple users on the application and continues to work offline as well.

No extensive hardware

Indoor navigation technology needs minimum additional hardware as it can adapt well to existing networks. Only beacons maybe added depending on the quantity of assets to be located. Users will use the app on their Smartphone anyway.

Emergency Management

Through the navigation platform messages could be sent to users to alert them on safety tips and emergency regulations.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

How Does An Indoor Navigation App Generate Revenue For Businesses? [Indoor Positioning and Navigation Technology]

This post was last updated on Apr 1, 2019 

Based on Geolocation technology, an indoor navigation app is a positioning and wayfinding platform which doubles up as an interface between enterprises and their customers, aiding in enhanced visitor experience which eventually leads to revenue growth.

You might be the owner or the facility head of a shopping mall, a healthcare facility, an aquarium, a museum, or a zoo. Most of these facilities witness substantial footfall, leading to a necessity for visitors engaging visitors optimally, thus ensuring growth in the quantum of overall visits once your venue is rated high.

Indoor Navigation App For Better Visitor Experience

An Indoor Navigation App For Better Visitor Experience

Visitors at a facility such as a shopping mall can use the indoor navigation app on their Smartphones to guide them to the desired location, effortlessly. By simply tapping a couple of times on their device, users can access various points of interest using the shortest path to reach a particular space.

Visitors have access to:
• The facility map on their fingertips for wayfinding and reaching points of interest
• A search option for viewing assets and bookmarking them
• Navigation routes through voice commands for a hands-free experience

 Features of an Indoor Navigation App

A Few Features of an Indoor Navigation App

An indoor navigation app comprises of core features such as

• Positioning

Identifying the location of various assets placed within the facility

• Mapping

Pointing to various places of interest within the venue and displaying viable routes

• Wayfinding

Guides users with the shortest route and leads the visitor to the destination

• User Analytics

Displays the number of visitors and user heat signature within the facility

• Facility Management

Lets building administrators control beacons, set up promotional operations, and more

Benefits of an Indoor Navigation App For Facility Managers

Location Sharing

Visitors in the facility can share the location and also fix an appropriate meeting point for them

Marketing and Promotion

Facility heads can use push notifications and location based alerts to promote products and services for users to avail

Emergency Management

Vital alerts related to safety and security of the users can be sent on a real-time basis

Inventory & Asset Tracking

Indoor navigation app also helps to track the visitor movements and also the assets within the facility

 Indoor Navigation App For Facility Managers

Industry Segments – Applicability of Indoor Navigation Technology

Medical Facilities
Shopping Malls
Museums
Aquariums
Educational Facilities
Zoo Parks
Convention Centers
Corporate Campus
Resorts & Theme Parks
Public Parks
Sports Stadiums

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Enhancing Guest Experience Through Indoor Positioning and Indoor Navigation at Amusement Parks

We all love spending time at amusement parks quite a lot, but do they love us back by offering the best services for enhancing guest experience?

In today’s estimate, most of the amusement parks have lost their essence and have become a commercial podium without leveraging from new trends, especially on imbibing new technologies such as indoor positioning and indoor navigation which could enhance guest experience exponentially and make them come back for more.

Any Smartphone technology for amusement parks should come with these features:

  • Indoor Positioning and Indoor Navigation
  • Emergency Management
  • Real-time Data for Strategic Business Decisions

Market Watch , an organization that provides global information on business news, analysis, and stock market data posted a slideshow recently on their website focusing on the drawbacks and prevailing problems at amusement parks.

As per the report, it’s high time amusement park managements re-think their strategy in order to get back visitors’ attention.

Also read our blog 5 Professional Ways for Large Facilities to Enhance Visitor Experience

Firstly, a glimpse of amusement parks

A place that is made up of rides, roller coasters, water rides, etc. along with restaurants, shops and other entertainment outlets, providing an avenue for family and friends to hangout and relax is an amusement park. Until a decade or more ago, venues which were meant for amusing visitors were lacking technology within the venue which could engage visitors better and create that Wow! effect.

But today, with the advent of technology in most enterprise sectors pertaining to the entertainment industry across the globe, amusement parks should accommodate whatever they could for the safety and satisfaction of the visitor.

Indoor Positioning and Indoor Navigation (IPIN) in Amusement Parks

Few large facility users and managements have already been using navigation technologies today but still a big number of other facilities don’t even know what it is. In the near future, around 25% of all the users using technology will become pure indoor positioning and indoor navigation users to reach optimal usage of the venue, says Deloitte Global .

We can clearly see today how visitors are facing constant challenges at airports, universities, offices, shopping malls, hospitals, amusement parks, etc. Challenges that go beyond way finding, with the ideal IPIN service at the venue, the visitor can benefit through:

It Can Be Their Digital Guide

Spaces which can get crowded use complex route maps to guide visitors to avenues spread across significant distances, precisely a venue like an amusement park, a digital guide on your finger tips can cut down a lot of physical and mental effort by allowing visitors to focus only on fun and frolic while at the venue.

Indoor Navigation App in Amusement Parks

The Venue Will Become Child-Friendly

Visitors go to amusement parks to have a relaxing day along with their family and friends but ironically, managing their children can become the biggest challenge for them as children wander in search of more amusing rides.

With IPIN, features such as locating people and location bookmarking come as a bonus. With these additional benefits, the visitors can save themselves quickly by not letting their trip convert into a nightmare and also not stopping their children from exploring the venue.

Safety & Security For Visitors

A recent story published on New York Times says that amusement parks safety has been marginal due to lack of proper guidance with the venue and IPIN comes with additional benefits like safety tips and notifications which are sent to visitors on a real-time basis directly to their Smartphones, enabling them to take necessary steps to evade trouble.

 Enhance Guest Experience at Amusement Parks

Enhance Guest Experience at Amusement Parks

All these finer aspects put together translate into an unmatched guest experience. This directly impacts revenue generation as happy customers not just come back to your facility for a good time but also talk to others about thereby increasing your customer base.

When going in for an IPIN platform your amusement park you need to ensure the platform also includes features which help in:

  • Optimal Facility Utilization
  • Emergency Management
  • Marketing Gamification
  • Hoteling and Reservation

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Can Indoor Positioning and Navigation Technology Enhance Visitor Experience in Stadiums?

Stadiums have a complex environment with varied areas of security, tiered accesses for the spectators, talent, staff and others and multiple services of different kinds and etc. These lists of services make it a hectic place more than enjoying the stadium environment. Can indoor positioning and navigation technology enhance visitor experience in stadiums?

Keep reading to know…

Too Many Challenges but One Solution- Indoor Positioning and Navigation Technology

Even after huge patronage’s, stadiums today are still unable to serve the crowds with upgraded technology for better visitor experience.

  • Technology that can take the visitor to interested places within the venue,
  • Technology that can give updates on the upcoming events within the venue.
  • Technology that can give safety tips in emergency situations and
  • Most importantly, technology that can navigate the visitor point to point.

Stadiums need to be full of life both physically and digitally to personally engage the new age visitors. Failing to do so, visitors will have another reason to get on their sofas and have stadium experience in 50-inch flat LED screens from their homes.

Also read our blog Why Indoor Navigation Apps For Large Facilities? An Outline

Technology that can enrich spectatorship in stadiums is the Key

Location Tracking Technology:

There are a plenty of uses with location tracking technology especially in large venues like stadium where people have problems in identifying their seats, vehicles, rest rooms, etc. Also, according to a survey, there is higher possibility for children to get lost in stadiums more than any other venue; however, with the help of location tracking, they can be tracked effortlessly.

Tracking technology can be the coolest innovation for the stadium managements if accommodated for better visitor experience at the venue. Stadium visitors intent to have an excited and memorable time while witnessing the sport along with the rest of the crowds, however, most visitors spend their time in locating interested location within the venue.

Indoor location tracking does just that for the spectators!

Event Notification:

Stadium managements are often in a 24/7 shift, yet it becomes hard for them to keep updating each visitor on the upcoming and on-going events and that is where event notification feature comes into play. However, few high profile events need not be notified due to the publicity it already has. Also, with this feature, the management can send notifications to the visitors on their discount codes or vouchers for special food in the upcoming matches or events and make them visit the venue again and again.

Emergency Management:

Visitors in stadiums get engrossed in the game and witnessing their team win would be the only objective for them at that point in time. However, there are many surveys which speak about stadiums witnessing unfortunate accidents due to the lack of instant response from the managements.

With emergency management, the spectators will get safety tips in emergency situations like fire accident, physical damage, conflict among crowd and etc.

Indoor Positioning and Navigation Technology:

Stadiums need a wayfinding solution while facing challenges like navigation and wayfinding in time of kick off. Improving the spectatorship on the match day can be an effortless task with indoor positioning and wayfinding technology. The visitors can plan their day and navigate all by themselves within the stadium arean.

Also, the visitors can have a complete overview in their mobile screens with the help of this technology. Merchandise stalls, food, drinks, vendors and ticket check points and much more can be viewed and the visitors can have a blissful time at the venue. This kind of ambience will more likely allow them to return back and tell others about the great experience.

With the blend of this technology in stadiums, the managements of stadiums can also have greater insights on how their visitors are moving around the stadium and therefore can ensure more attractive stalls placed there which can eventually help in improving the overall visitor experience.

When visitors in stadiums get lost within the labyrinth due to the deficiency of technology, it ideally is equal to the loss of the venue management as well, integrating indoor positioning and navigation technology for a better and healthy visitor engagement will be the key to improve the visitor experience and eventually in increasing the venue’s bottom line.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.