Can Indoor Positioning and Navigation Technology Enhance Visitor Experience in Stadiums?

Can Indoor Positioning and Navigation Technology Enhance Visitor Experience in Stadiums?

Stadiums have a complex environment with varied areas of security, tiered accesses for the spectators, talent, staff, and others and multiple services of different kinds and etc. These lists of services make it a hectic place more than enjoying the stadium environment. Can indoor positioning and navigation technology enhance the visitor experience in stadiums?

Keep reading to know…

Too Many Challenges but One Solution- Indoor Positioning and Navigation Technology

Even after huge patronage’s, stadiums today are still unable to serve the crowds with upgraded technology for better visitor experience.

  • Technology that can take the visitor to interested places within the venue,
  • Technology that can give updates on the upcoming events within the venue.
  • Technology that can give safety tips in emergency situations and
  • Most importantly, technology that can navigate the visitor point to point.

Stadiums need to be full of life both physically and digitally to personally engage the new age visitors. Failing to do so, visitors will have another reason to get on their sofas and have stadium experience in 50-inch flat LED screens from their homes.

Also, read our blog Indoor Navigation for Large Facilities

Technology that can enrich spectatorship in stadiums is the Key

Location Tracking Technology:

There are plenty of uses with location tracking technology especially in large venues like a stadium where people have problems in identifying their seats, vehicles, restrooms, etc. Also, according to a survey, there is a higher possibility for children to get lost in stadiums more than any other venue; however, with the help of location tracking, they can be tracked effortlessly.

Tracking technology can be the coolest innovation for the stadium management if accommodated for better visitor experience at the venue. Stadium visitors intent to have an excited and memorable time while witnessing the sport along with the rest of the crowds, however, most visitors spend their time in locating interesting location within the venue.

Indoor location tracking does just that for the spectators!

Event Notification:

Stadium management is often in a 24/7 shift, yet it becomes hard for them to keep updating each visitor on the upcoming and on-going events and that is where event notification feature comes into play. However, few high profile events need not be notified due to the publicity it already has. Also, with this feature, the management can send notifications to the visitors on their discount codes or vouchers for special food in the upcoming matches or events and make them visit the venue again and again.

Emergency Management:

Visitors in stadiums get engrossed in the game and witnessing their team win would be the only objective for them at that point in time. However, there are many surveys which speak about stadiums witnessing unfortunate accidents due to the lack of instant response from the management.

With emergency management, the spectators will get safety tips in emergency situations like a fire accident, physical damage, conflict among crowd and etc.

Indoor Positioning and Navigation Technology:

Stadiums need a wayfinding solution while facing challenges like navigation and wayfinding in time of kick off. Improving the spectatorship on the match day can be an effortless task but with this technology, the visitors can plan their day and navigate all by themselves within the stadium arena.

Also, visitors can have a complete overview of their mobile screens with the help of this technology. Merchandise stalls, food, drinks, vendors and ticket checkpoints and much more can be viewed and the visitors can have a blissful time at the venue. This kind of ambience will more likely allow them to return back and tell others about the great experience.

With the blend of this technology in stadiums, the management of stadiums can also have greater insights on how their visitors are moving around the stadium and therefore can ensure more attractive stalls placed there which can eventually help in improving the overall visitor experience.

When visitors in stadiums get lost within the labyrinth due to the deficiency of technology, it ideally is equal to the loss of the venue management as well, integrating indoor positioning and navigation technology for a better and healthy visitor engagement will be the key to improve the visitor experience and eventually in increasing the venue’s bottom line.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Resort Management Made Easy With the Ideal Technology

Resort Management Made Easy With the Ideal Technology

Resort Management is a growing area of expertise which requires both the resort’s staff and the facilities to be flexible and convenient for guests to relax and rejuvenate.

Choosing the right technology to help enhance visitor experience might just be the answer when it comes to facility management.

Wayfinding for Resorts

Let’s begin with a basic question…

Does your resort ensure guests are engaged while at the facility?
Well, you need to be sure as engaged guests mean positive feedback which eventually translates into better business!

Primarily, visitors look forward to certain things on a holiday and expect a worthwhile time before visiting a particular facility. Apart from basic amenities and friendly staff, visitors also need facility information at their fingertips.

This is where indoor navigation and wayfinding technology comes into play by allowing visitors to access the facility on a real-time basis and plan their time accordingly.

So, can resorts engage visitors enough to make them visit again?
By equipping your resort with technology, facility management is easier than ever – allowing your visitors to thoroughly engage with the facilities at the venue.

Also, read our blog Indoor tracking for Large Facilities

Indoor Positioning and Navigation Technology

Technology is great, but choosing the right technology is imperative!

Indoor positioning and navigation using beacons with Wi-Fi or Bluetooth can help guests navigate from one point of interest to another without getting lost or having to be dependent on someone for directions.

Communication Platform

A smartphone app can work wonders for resort managers as it can serve as a real-time communication interface between them, their staff and their guests. Information about the latest facilities, events and special offers among others can be sent as push notifications to guests, encouraging them to explore the facility further.

Additionally, management should adopt a technology which helps them with the following activities:

  • Event Booking
  • Indoor Wayfinding and Navigation
  • Location Bookmarking
  • Marketing Integration
  • Safety Alerts and Notifications

Many other services fall within the purview of this technology to further engage visitors at the venue so that they have a happy and enjoyable time at the venue.

Accepting the Technological Turn in Resorts

According to a survey done by an independent researcher in 2016, the future of resorts is going to be robot-friendly as they use quite a big bulk of manpower consisting of servicemen, manual operators for amenities, room service, valets, among others who are occupied with their routine.

An interactive platform like a smartphone application will come in handy in resorts by enabling visitors to locate spaces, register for events, receive offers and get vital safety-related information.

Using the Wi-Fi or strategic placement of beacons and QR codes or Bluetooth, an application can be used by the organization which gives them real-time data about the infrastructure as well as guests’ engagement.

The Hospitality Technology Next Generation, which presents the latest technological trends, has listed the problems plaguing existing large venues saying that nearly 80% of all the large facilities will have location-based technology within their venues in the near future and as of now only 36% have upgraded in terms of that technology.

With most visitors at resorts, spas, and healing centers using handheld smartphones or tablets, introducing them to an application which can be downloaded on their device during check-in will provide two solutions:

  1. Visitors will have the entire facility’s access on their fingertips to plan their routes, bookmark their points of interest, and check out ‘happy hour’ deals within the facility.
  2. For better management, the application provides essential data which can be then mined to arrive at strategic business decisions to improve revenue.

Resort managers are investing in delivery platforms to elevate the in-room experience and provide guests everything that is available outside within the venue itself. That means bigger, better TVs that interface easily with guest mobile devices for a great viewing experience for all visitors.

If indoor navigation, commonly referred to as ‘INDOOR GPS’, can be added to the technological facelift plan by the resort management, it can emerge as a highly rewarding application with a growing return on investment.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

How Indoor Positioning and Navigation Technologies can Improve Convention Center Operations?

How Indoor Positioning and Navigation Technologies can Improve Convention Center Operations?

Way finding in Convention CentersThere is always something new being invented in the world of technology on a regular basis; yet reaching out to businesses is the biggest challenge the technology developing teams face. Today, large facilities like Convention Centers are hardly aware of the technology that best suits them, so that they can utilize it for the smooth running of their venue. Technologies such as indoor positioning, indoor navigation and wayfinding might just be the right applications for management to choose and deploy.

According to the Convention Industry Council, there are a staggering 1.8 million convention centers in US who host large gatherings in the form of conferences, congresses, international trade shows and exhibitions, incentive events and corporate meetings, etc. Convention centers are even essential for the tech industry; with Google and Microsoft holding some of the biggest events in the recent times, the venue needs to introspect on their facility management in relation to the technology they offer to those industries.

Indoor Positioning and Navigation Technologies can be ideal for management of large facilities like convention centers due to the wide array of features they offer to industries.

What’s lacking in existing Convention Centers? Keep reading to know more…

The growing need for large venues with widely accessible technology is going to be rapidly in demand in the future for large groups of associations in venues like convention centers. However, Convention centers across the world need to expand and renovate in order to attract more events and be a better host. With the growing demand for technology among the users, convention centers should look forward to enhancing their operations for better visitor experience within the venue. Convention centers requires to work on providing more flexible spaces, the ability to blend virtual and in-person events, and meaningful sustainability in order to seek the attention of the next generation visitors.

Few challenges today’s Convention Center’s management face are:

Flexibility

Not all events are the same and today convention centers repeat the same monotonous approach to all kinds of events that take place within the venue. Convention centers should be renovated to ensure that they can be adapted to different types and sizes of meetings.

Events in convention centers look to bridge the gap between the physical and digital world. Spaces need to be flexible enough to accommodate new technology, and there’s increasing demand for spaces that can be used as production studios for video in this digital era of visitors.

There is also more demand for highly flexible, unadorned hospitality spaces that can be customized to fit the needs of each event which convention centers fail to provide and that can lead to the down-fall of the venue in the long run.

Technology

Indoor Positioning and Navigation TechnologyStadiums have a well equipped technological setup and to serve the visitors on par with stadiums convention centers need to expand and renovate their venue by seamlessly integrating technology. To be ready for everything from live-streaming videos, social media-enhanced presentations, the need for faultless wireless internet and even making sure there are enough charging stations for computers and phones, convention centers have to upgrade quickly for today’s increased mobility.

International trade shows, conference and events of high profile are demanding for digital technology within the venue that can digitally way find and navigate them in large facilities like convention centers. This means that the convention center buildings should be equipped with advanced infrastructure for Wi-Fi and upgrading distributed antenna systems (DAS).

Today’s convention center goers expect connectivity everywhere. Once thought of as a revenue stream for convention centers, free internet connectivity is an expectation of meeting planners. And today the convention centers lack just that in terms of their technological services.

Technology is the most important new growth area for convention centers according to 42 percent of event producers, based on a report from Red 7 Media Research and Consulting.

Sustainability

Convention centers lack the art of sustainability among the rest of the venues. Today, all large venues have a proper strategy for sustaining in the market but convention centers have failed to plan one. Convention centers are extensively looking to increase their level of sustainability for the environmental benefits and as well as for reducing operating costs.

Technology Can Change the Face of Convention Centers Right Away

In a world where we demandingly rely on mobile and internet connections, online meetings therefore happen to be more significant. Convention centers need to adapt to the technological needs of their audiences, while also creating environments that enhance the real-life experiences that cannot be captured online.

Convention centers are located in large tracts of area to serve the purpose of accommodating large masses under one roof and have their needs fulfilled. In this context, monitoring those large groups of people becomes an impossible task for the management of the venue if not with the technology.

Indoor Positioning Technologies

Indoor Positioning TechnologiesIdeally, any facility that is situated in large tracts of area should have the appropriate technology within the venue to position and navigate the visitors. Not just for positioning and way finding but also for several other challenges which visitors face within the venue; challenges like booking an event, emergency management, bookmark feature and much more.

The environment in convention centers happens to be very professional and formal which leads to the boredom of the visitors that can eventually lead them to rushing out from the venue as soon as possible. This process directly signifies that the visitors don’t really show much interest in staying within the venue for a longer time.

Convention centers needs technologies that can make the visitors have a good time within the venue along with the productive time which happens to be the primary purpose of the event. In convention centers, the other challenges visitors face is finding their respective event in the long list of the events which happen simultaneously.

Indoor positioning systems can enhance visitor experience in large venues like convention centers by making them position their location and also bookmark them in case of immediate exits and entries. The other major problem visitors face while in convention centers is that lack of network in their mobile phones within the venue makes it a cumbersome process to navigate even after having all the required bunch of modems under their disposal.

Technology That Can Serve Offline Will Be Double Effective

We all know the nature of convention centers and we have to acknowledge the fact that they are located in outskirts of the city so as to accommodate large masses of visitors at once. Having said that convention centers are located in isolated regions where network concerns are more often to be common.

Any technology that can provide services offline can be double effective in venues like convention centers. Most visitors in convention centers are high profile CEOs, marketing executives and sales executives from big companies and all of them have been facing network fluctuation issues irrespective of the network they use, due to the isolated regions convention centers have been located in.

In venues like convention centers, technology that can offer services without internet can come in handy more than that which offers services only with the hand of internet. According to the same report which is mentioned above, the Red 7 Media Research and Consulting says that over 39% of event producers feel that technology is an important new growth area for convention centers.

Time for Convention Centers to Embrace Technology and Enhance Visitor Experience

Not many venues loose the opportunity to associate with technology for better visitor experience and eventually increase their bottom line. Now convention centers can grab the same by adopting technology into their venues. There are immense ways that technology can help visitors and the management within the venue.

Let’s list few of them…

Optimal Visitor Engagement Can Lead to Optimal Visitor Experience

Not all visitors have a jolly and blissful time within the venue, especially in convention centers. Some venues are only meant for official and productive engagement. With technology like indoor navigation systems in convention centers, the visitors will have a point to point navigation within the venue where other events also take place similarly at the same time and venue on a different floor.

Providing visitor engagement in convention centers seems impossible unless technology meets the venue. The huge halls, rooms, parking lots, etc have to be navigated with the help of technology, if only with manpower then the management cannot assist each and every visitor, unlike the technology.

Parking lots

 WayFinding for Parking LotsWith large facilities comes huge responsibility and accountability. When thousands of visitors come together for common purpose or cause in convention centers which are isolated in the countryside, their vehicles which bring them there have to be parked within the venue as well.

Today, many smartphone apps have been evolving that can support indoor locating systems for booking a slot for your vehicle within the venue before you reach the destination. Also, the visitors can bookmark their slot where the vehicle has been parked so as to identify their vehicle among the rest of thousands of them.

Engaging visitors in convention centers can only be done optimally when the management of the venue can at first navigate their respective vehicles and later on followed by navigating them.

Technology Can Become the Real Strategy for Convention Centers

With technology under the belt of the venue, the visitors can have interactive participation with their clients online and show them the step-by-step processes of planning the event. Hence, this form of communication can make them feel involved and gives potential customers security that their event will be a top-notch!

There is always that one fact which holds the key to reach the next level in most of the venues: ‘by offering visitors their new demands’. Not necessarily new strategy means to change the entire approach and bring in an altogether new and fresh approach, in different venues the strategy ranges from collecting and interpreting data to implementing ideas.

In the case of convention centers, visitors are mostly millennials who seek information from a technological environment by the use of smart phones and applications, rather than intrude into other people’s time or space. An application works on a do-it-yourself principle wherein users of the app can simply login and plan at their day at precise locations at scheduled times.

Next Gen Convention Centers

Now that we have initiated a discussion on the relevant technologies and their application which can benefit convention centers, it is only a matter of time before indoor path-finding, navigation, and positioning apps will dominate the scenario. Today’s convention center visitors have conformed themselves to the limitations of a traditional space but next generation visitors i.e. the generation Z is expecting more flexibility and adaptability in spaces that are supposed to match the needs and unique factors of the events. Convention centers visitors will want to have the ability to customize their event experience in the future.

However, the technology which we use or about to use in convention centers are way too simple compared to the future of convention centers because of the services it offers. Services like hospitality, visitor engagement, navigation and way finding and much more will take place through the face of technology alone in the near future. Manpower will be reduced to a greater number and technological experts will be hired for better updating of software on a frequent basis.

Overall, the future of business for convention centers is as bright as ever in the history of the venue. Professionals all over the world will witness best experience in convention centers like never before with the technological shift the venue adopted by then. Also, there is a wide scope for convention centers to showcase their city’s local culture and encourage event and conference visitors to stay well past their daily meeting schedules.

The visitors in convention centers in the future will have a holiday while they are simultaneously networking with their colleagues. This will prevent the feeling of the visitors that they could be “anywhere” when they are still in convention centers.

However, while looking at the professional side, the future visitors will be clear in their desire for a different experience in convention centers, and the days of uncomfortable banquet chairs and one-size-fits-all meeting rooms will become a part of the past.

Also read our blog How a Shopping Mall Navigation App can Benefit Your Business ‘Holistically’?

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

5 Reasons Why Pigeon Is Unique Among Indoor Positioning and Navigation Apps [Indoor Navigation]

5 Reasons Why Pigeon Is Unique Among Indoor Positioning and Navigation Apps [Indoor Navigation]

This post was last updated on Apr 2, 2019 

There are quite a few mobile-based applications which aim at serving large facilities by providing indoor positioning and navigation.

However, facilities such as medical hospitals, office spaces, shopping malls, wildlife parks, educational centers, etc need much more from an app to manage their space better.

After all, indoor navigation is just one part of facility management.

facilitity-management

An app should do much more and provide unique features so that the users of the technology have an easy time navigating their facility.

The Pigeon indoor positioning and navigation app gives users the power make more informed decisions for superior facility management.

Continue reading for the 5 reasons which make Pigeon a unique application when compared to the competition in the market.

Indoor Navigation

Precise Navigation

Navigation – This, of course, is the prime reason why a facility would adopt an indoor navigation technology.

As is known, navigating through large facilities for both users and visitors can become quite time-consuming. And this affects productivity as well.

Based on geo-location technology, the app helps users navigate effortlessly to reach any location inside the facility by following simple steps.

The Pigeon app is itself configured to suit the unique needs of a facility by following floor plans and layouts.

Indoor Positioning

Customizable Features

Most navigation apps are limited by choice. What they offer is purely positioning and navigation features.
Pigeon, on the other hand, is highly adaptive and customizable technology.

Apart from positioning and navigation, it comes with default features such as safety aspects of the facility, notifications, and advertisements.

Added to that, Pigeon can be integrated with a host of other attributes such as in-app messaging and calling, people finder, analytics, etc.

Indoor Wayfinding App

Revenue Generation
The scope of using Pigeon for managing large facility also includes revenue generation for the facility heads.
How?
Commercial facilities such as shopping malls, resorts and theme parks among others witness a heavy footfall of visitors quite regularly.

Facility heads can charge advertisers who want to use the app space for promoting their products and services.

To ensure visitors have a good time at the facility, they can be sent instant notifications, updates, or even offers.

Who doesn’t like a good deal? This helps the facility heads enhance the customer experience.
And better customer experience means better business and more revenue generation.

Indoor Navigation App

Value for Money
Investing in a mobile application that provides just two or three features may not be a wise business decision… when compared to investing in an app that gives you more.

Pigeon does just that. For its cost, facility heads can opt for a wide range of features to help them manage their facility better.

The application gives you exquisite features which give you value for your investment

Unmatched Service and Troubleshooting
Developed by Srisys Technologies, Pigeon is supported by an adept technical team. The team helps users understand the functionality of the app and also troubleshoot as and when required.

Users of this mobile application can look forward to round-the-clock technical support and resolution.

Users can approach the technical team by raising an in-app ticket, a direct phone call to the customer support team or chat support.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Indoor navigation app: The next big paradigm shift in facility management [Indoor Positioning and Navigation]

Indoor navigation app: The next big paradigm shift in facility management [Indoor Positioning and Navigation]

In today’s business environment, managing facilities effectively is as important as team collaboration for an organization’s success.

Globally, we have been witnessing the emergence and growth of facilities spread over vast areas of lands.

Indoor Navigation App

Take for instance the largest medical facility in the world, the Texas Medical Center or a corporate facility such as the Apple Park, or an educational facility like the Stanford University. How are these spaces and the resources within them managed efficiently?

All of these spaces mentioned above are spread across hundreds of acres. What tools do they use to communicate? What technologies have they adopted to make it a productive workplace? Is the space being utilized optimally?

Read further to know the paradigm shift in technology which enables better facility management.

Communication Technologies

We have observed that from the time of emails to the intranet, or recent collaboration tools which aid in instant messaging and file transfer, communication technologies have helped share correspondence and deliver workload accordingly.

As the graph presented below indicates, email still remains a powerful means of contact, for both professional and personal use. However, new collaboration tools are catching-up fast.

Paradigm Shift

Indoor Navigation Technology
However, what collaboration tools offer predominantly are features such as instant messaging and file transfer. These features surely help collaboration between the stakeholders of a large facility… but what about other vital aspects of the facility such as optimal space utilization or indoor navigation?

This is precisely the paradigm shift that is being discussed here – adoption of one technology which combines both seamless collaboration and efficient facility management!

Wouldn’t it be much more convenient for facility heads and decision-makers keep track of resources and spaces by just tapping on their mobile screen?

Yes! It is possible to develop such a technology and Pigeon Indoor Positioning and Navigation App is one such mobile-application based technology with unique features customizable for varied industry segments.

Technology for Large Facilities Management

For large organizations, managing their facilities is a big challenge.

Whether the facility is a large office space, an expansive shopping mall, a big medical facility, or a full-fledged higher education institution, indoor positioning and navigation technology can help in effective facility management while ensuring smooth collaboration between various stakeholders.

By adopting this technology, the heads of facility can look forward to generic uses such as facilities management, premises mapping, scheduling, event management, and specific uses such as in-app messaging and calling, people finder, safety features, and notifications among others.

In effect, this mobile application becomes the center of facility management, where collaboration can be enhanced through technology, resulting in seamless communication between members of an organization despite the size of the facility.

It isn’t matter of doubt that all successful organizations have adopted dynamic communications systems, is it?

Recent case studies have indicated that effective communication and collaboration leads to better productivity which eventually leads to an organizations’ success story. A Forbes article compiles these studies in a lucid way.

Also read our blog Five Visitor Experience Signs Zoo Management Should Focus On [Indoor Navigation]

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

May I Help You
Free Demo

Please fill up the form below and our advisors will get in touch you.

Pigeon keeps contacts' data private and does not share it with third parties.