Resort Management Made Easy With the Ideal Technology

Resort Management Made Easy With the Ideal Technology

Resort Management is a growing area of expertise which requires both the resort’s staff and the facilities to be flexible and convenient for guests to relax and rejuvenate.

Choosing the right technology to help enhance visitor experience might just be the answer when it comes to facility management.

Wayfinding for Resorts

Let’s begin with a basic question…

Does your resort ensure guests are engaged while at the facility?
Well, you need to be sure as engaged guests mean positive feedback which eventually translates into better business!

Primarily, visitors look forward to certain things on a holiday and expect a worthwhile time before visiting a particular facility. Apart from basic amenities and friendly staff, visitors also need facility information at their fingertips.

This is where indoor navigation and wayfinding technology comes into play by allowing visitors to access the facility on a real-time basis and plan their time accordingly.

So, can resorts engage visitors enough to make them visit again?
By equipping your resort with technology, facility management is easier than ever – allowing your visitors to thoroughly engage with the facilities at the venue.

Also, read our blog Indoor tracking for Large Facilities

Indoor Positioning and Navigation Technology

Technology is great, but choosing the right technology is imperative!

Indoor positioning and navigation using beacons with Wi-Fi or Bluetooth can help guests navigate from one point of interest to another without getting lost or having to be dependent on someone for directions.

Communication Platform

A smartphone app can work wonders for resort managers as it can serve as a real-time communication interface between them, their staff and their guests. Information about the latest facilities, events and special offers among others can be sent as push notifications to guests, encouraging them to explore the facility further.

Additionally, management should adopt a technology which helps them with the following activities:

  • Event Booking
  • Indoor Wayfinding and Navigation
  • Location Bookmarking
  • Marketing Integration
  • Safety Alerts and Notifications

Many other services fall within the purview of this technology to further engage visitors at the venue so that they have a happy and enjoyable time at the venue.

Accepting the Technological Turn in Resorts

According to a survey done by an independent researcher in 2016, the future of resorts is going to be robot-friendly as they use quite a big bulk of manpower consisting of servicemen, manual operators for amenities, room service, valets, among others who are occupied with their routine.

An interactive platform like a smartphone application will come in handy in resorts by enabling visitors to locate spaces, register for events, receive offers and get vital safety-related information.

Using the Wi-Fi or strategic placement of beacons and QR codes or Bluetooth, an application can be used by the organization which gives them real-time data about the infrastructure as well as guests’ engagement.

The Hospitality Technology Next Generation, which presents the latest technological trends, has listed the problems plaguing existing large venues saying that nearly 80% of all the large facilities will have location-based technology within their venues in the near future and as of now only 36% have upgraded in terms of that technology.

With most visitors at resorts, spas, and healing centers using handheld smartphones or tablets, introducing them to an application which can be downloaded on their device during check-in will provide two solutions:

  1. Visitors will have the entire facility’s access on their fingertips to plan their routes, bookmark their points of interest, and check out ‘happy hour’ deals within the facility.
  2. For better management, the application provides essential data which can be then mined to arrive at strategic business decisions to improve revenue.

Resort managers are investing in delivery platforms to elevate the in-room experience and provide guests everything that is available outside within the venue itself. That means bigger, better TVs that interface easily with guest mobile devices for a great viewing experience for all visitors.

If indoor navigation, commonly referred to as ‘INDOOR GPS’, can be added to the technological facelift plan by the resort management, it can emerge as a highly rewarding application with a growing return on investment.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

5 Reasons Why Pigeon Is Unique Among Indoor Positioning and Navigation Apps [Indoor Navigation]

5 Reasons Why Pigeon Is Unique Among Indoor Positioning and Navigation Apps [Indoor Navigation]

This post was last updated on Apr 2, 2019 

There are quite a few mobile-based applications which aim at serving large facilities by providing indoor positioning and navigation.

However, facilities such as medical hospitals, office spaces, shopping malls, wildlife parks, educational centers, etc need much more from an app to manage their space better.

After all, indoor navigation is just one part of facility management.

facilitity-management

An app should do much more and provide unique features so that the users of the technology have an easy time navigating their facility.

The Pigeon indoor positioning and navigation app gives users the power make more informed decisions for superior facility management.

Continue reading for the 5 reasons which make Pigeon a unique application when compared to the competition in the market.

Indoor Navigation

Precise Navigation

Navigation – This, of course, is the prime reason why a facility would adopt an indoor navigation technology.

As is known, navigating through large facilities for both users and visitors can become quite time-consuming. And this affects productivity as well.

Based on geo-location technology, the app helps users navigate effortlessly to reach any location inside the facility by following simple steps.

The Pigeon app is itself configured to suit the unique needs of a facility by following floor plans and layouts.

Indoor Positioning

Customizable Features

Most navigation apps are limited by choice. What they offer is purely positioning and navigation features.
Pigeon, on the other hand, is highly adaptive and customizable technology.

Apart from positioning and navigation, it comes with default features such as safety aspects of the facility, notifications, and advertisements.

Added to that, Pigeon can be integrated with a host of other attributes such as in-app messaging and calling, people finder, analytics, etc.

Indoor Wayfinding App

Revenue Generation
The scope of using Pigeon for managing large facility also includes revenue generation for the facility heads.
How?
Commercial facilities such as shopping malls, resorts and theme parks among others witness a heavy footfall of visitors quite regularly.

Facility heads can charge advertisers who want to use the app space for promoting their products and services.

To ensure visitors have a good time at the facility, they can be sent instant notifications, updates, or even offers.

Who doesn’t like a good deal? This helps the facility heads enhance the customer experience.
And better customer experience means better business and more revenue generation.

Indoor Navigation App

Value for Money
Investing in a mobile application that provides just two or three features may not be a wise business decision… when compared to investing in an app that gives you more.

Pigeon does just that. For its cost, facility heads can opt for a wide range of features to help them manage their facility better.

The application gives you exquisite features which give you value for your investment

Unmatched Service and Troubleshooting
Developed by Srisys Technologies, Pigeon is supported by an adept technical team. The team helps users understand the functionality of the app and also troubleshoot as and when required.

Users of this mobile application can look forward to round-the-clock technical support and resolution.

Users can approach the technical team by raising an in-app ticket, a direct phone call to the customer support team or chat support.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Indoor Navigation App: The Next Big Paradigm Shift In Facility Management [Indoor Positioning and Navigation]

Indoor Navigation App: The Next Big Paradigm Shift In Facility Management [Indoor Positioning and Navigation]

In today’s business environment, managing facilities effectively is as important as team collaboration for an organization’s success.

Globally, we have been witnessing the emergence and growth of facilities spread over vast areas of lands.

Indoor Navigation App

Take for instance the largest medical facility in the world, the Texas Medical Center or a corporate facility such as the Apple Park, or an educational facility like the Stanford University. How are these spaces and the resources within them managed efficiently?

All of these spaces mentioned above are spread across hundreds of acres. What tools do they use to communicate? What technologies have they adopted to make it a productive workplace? Is the space being utilized optimally?

Read further to know the paradigm shift in technology which enables better facility management.

Communication Technologies

We have observed that from the time of emails to the intranet, or recent collaboration tools which aid in instant messaging and file transfer, communication technologies have helped share correspondence and deliver workload accordingly.

As the graph presented below indicates, email still remains a powerful means of contact, for both professional and personal use. However, new collaboration tools are catching-up fast.

Paradigm Shift

Indoor Navigation Technology
However, what collaboration tools offer predominantly are features such as instant messaging and file transfer. These features surely help collaboration between the stakeholders of a large facility… but what about other vital aspects of the facility such as optimal space utilization or indoor navigation?

This is precisely the paradigm shift that is being discussed here – adoption of one technology which combines both seamless collaboration and efficient facility management!

Wouldn’t it be much more convenient for facility heads and decision-makers keep track of resources and spaces by just tapping on their mobile screen?

Yes! It is possible to develop such a technology and Pigeon Indoor Positioning and Navigation App is one such mobile-application based technology with unique features customizable for varied industry segments.

Technology for Large Facilities Management

For large organizations, managing their facilities is a big challenge.

Whether the facility is a large office space, an expansive shopping mall, a big medical facility, or a full-fledged higher education institution, indoor positioning and navigation technology can help in effective facility management while ensuring smooth collaboration between various stakeholders.

By adopting this technology, the heads of facility can look forward to generic uses such as facilities management, premises mapping, scheduling, event management, and specific uses such as in-app messaging and calling, people finder, safety features, and notifications among others.

In effect, this mobile application becomes the center of facility management, where collaboration can be enhanced through technology, resulting in seamless communication between members of an organization despite the size of the facility.

It isn’t matter of doubt that all successful organizations have adopted dynamic communications systems, is it?

Recent case studies have indicated that effective communication and collaboration leads to better productivity which eventually leads to an organizations’ success story. A Forbes article compiles these studies in a lucid way.

Also read our blog Five Visitor Experience Signs Zoo Management Should Focus On [Indoor Navigation]

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

Facility Management Made Simple: Usage of Indoor Navigation Technologies is the Key [Indoor Navigation]

Facility Management Made Simple: Usage of Indoor Navigation Technologies is the Key [Indoor Navigation]

Wonder how huge facilities manage their space and personnel effectively?

Well, it has been a huge problem for facility managers until a few years ago. With the advent of technologies to aid in space utilization and much more, it is now a matter of time before investing on such technology to make it simple.

Unlike the Global Positioning System (GPS) developed by the US, indoor positioning system (IPS) as it is commonly called, can aid in effective facility management.

However, it is also important to know that an IPS is very basic and facilities should be looking to deploy a complete 360 degree technology and not merely an IPS.

Read on to know the core benefits of indoor navigation technology.

Indoor Navigation App

Hassle-free Navigation

While GPS helps us navigate through the outdoors and get to the destination of our choice, indoor navigation apps help us locate spaces seamlessly.

Be it a co-worker’s desk, a meeting room, or a break-out area, seamless navigation helps the users save time and energy. Works well for huge office spaces, shopping malls, and hospitals among others.

Optimal Space Utilization

Facility heads are always in a fix when faced with problems arising due to space constraints. Some spaces are over utilized while others are deserted at most times.

To bring in a judicious balance, what if there was a mobile app where facility heads could monitor a given space and then put it to use as required? Would be both time-saving and effortless!

Personnel Tracking

This is one grey area which is complicated but at the same time too vital to ignore. These apps do that and much more. It helps decision makers obtain data about personnel movement within the facility and thereby make more informed decisions.

The Pigeon Indoor Positioning and Navigation App is one such technically robust mobile app which aids in superior facility management.

Quite interesting, isn’t it?

Read further to know more features of indoor navigation technologies.

Navigation to the dot

Imagine helping someone navigate from outside the facility to a precise location indoors. Saves a lot of coordination trouble, doesn’t it?

That’s how these apps work – you can direct your visitors from anywhere outside the facility till your desk or a meeting room located inside the facility.

Space Reservation Option

It has always been a problem finding a good meeting room for team discussions or official meetings when you need them as a clash of timings occurs quite often.

People are all set to meet and brainstorm before they realize a relevant room is available only after an hour or two. An instant dip in motivation!

Instead, open an app, reserve the space and chairs, and boom! You get to brainstorm, discuss and crack path-breaking ideas.

Quality Data Generation

Get comprehensive data related to workspaces, personnel, visitors, etc. for making more informed decisions. As we all know, data is the new oil!

The more data you can generate, the more of it can be analyzed and laid-bare for organizational decision-making processes.

An effective indoor positioning and navigation app gives you precise data and aids in both processes and people transformation. The result is enhanced productivity and a more accountable workforce.

As witnessed by tech pundits and facility owners, there has been a steady increase in usage of this technology as days go by.

As we progress into an advanced technological society, it becomes imperative for heads of large facilities to deploy such apps for enhanced indoor navigation.

Also, read our blog Reasons why ‘Pigeon’ is unique among indoor positioning and navigation apps [Indoor Navigation]

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

7 Reasons Why Shopping Malls, Hospitals and Huge Facilities Need Indoor Navigation Apps [Navigation Technologies]

7 Reasons Why Shopping Malls, Hospitals and Huge Facilities Need Indoor Navigation Apps [Navigation Technologies]

This post was last updated on Apr 2, 2019 

The bigger the facility, the bigger the problem it becomes for users of that facility to navigate effortlessly within the venue. From the management’s perspective, it becomes an even more tedious activity to keep track of not just the usage of space in the facility but the productivity of resources as well.

So, how can we leverage technology to solve these problems?

Read on to know the top 7 reasons why huge indoor facilities need indoor navigation apps.

shoppingmall-navigation

It has been observed quite often that manual efforts undertaken to manage facilities and resources spread over a large area can take a lot of time and duplication. Hence, the management is at a loss!

The solution to these and other problems lies in using a robust Indoor navigation technology, or as it is popularly known as the indoor GPS!

We have heard of the Global Positioning System (GPS) help millions of people worldwide to access various geographical locations when in doubt. Google has been the pioneer in this through its Maps technology.

But Google Maps works only in the outdoors, in locations where paths are clearly demarcated and landmarks are named.

What about locations where Google Maps or other navigation technologies do not reach? How can people navigate through huge facilities without having to break a sweat? How can state-of-the-art shopping malls, vast warehouses, expansive parks and resorts, hotels and recreational spaces among others ensure superior facility management?

The answer to this is the new-age technological shift in the form of indoor navigation technology or Indoor positioning system. And not just navigation, these apps come with a whole lot of other features.

Shoppingmall-Indoor-Navigation

Read on to know the 7 reasons why decision makers are opting for this technology to manage their facilities better.

1. Mobile-based Technology: There you go! The first reason itself is the biggest reason. Having this technology as a mobile application means that accessibility and complicated ways of usage will never be an issue. Anything mobile-based is easily assimilated by today’s populace.

2.Real-time Mapping: Imagine having real-time information on whether or not a specific area in the facility is occupied or free… saves a lot of time, right? And time saved is time earned!

3.Workforce collaboration: What if this technology also lets users communicate with each other and organize their time better? That is precisely what this app can do. Pigeon Indoor Positioning and Navigation App is a one of its kind technology which allows efficient collaboration between employees.

While these three reasons are strong enough for large-scale facility heads to invest in this technology, read on for a few more reasons on why adopting the indoor navigation app will become a must in the near future.

4.Productivity Enhancement: Who likes an efficient workforce that is productive as well as punctual? Well, everybody does. With Indoor navigation technology, management can generate data on user analytics and behavior for better decision making. Whoa!

5.Outdoor to Indoor Mapping: What was purely a recommendation in a research paper published in 2011 is now fast becoming a reality. Let’s suppose you have a visitor or a bunch of them trying to reach you from the airport or another part of the city. With a tap on your mobile you can send the precise location of not only your facility but also your desk. Check!

6.Customized Product Delivery and Service: Well, this is another important reason – what may suit others’ business may not suit yours! While this largely holds true, indoor navigation systems can be customized to suit the facility and its operations. Making it completely relevant to the nature and dynamics of your business.

7.Simple, User-friendly Interface: This is one feature that we all cannot do without. As long as the user-interface is simple and functional, we are sure to go for it as it saves us a lot of time while accomplishing important tasks. As simple as a schoolboy’s logic!

indoor positioning and navigation

Contemporary global trends indicate that managers of extensive facilities are looking for simplified solutions in order to increase space utilization while ensuring the productivity of workforce keeps growing – this is precisely where mall navigation would come in to alleviate issues related to wayfinding and navigation.

This case study gives a fair insight of indoor navigation user experience inside a shopping mall.

Indoor navigation systems provide precisely this solution to facility heads. By monitoring the entire facility using real-time data, managers can look forward to making decisions which have a positive impact on their business.

Any facility built-up over a space of 200,000 sqft and more should invest in an indoor positioning and navigation app to enable superior facility management.

About Pigeon

Pigeon is a positioning and navigation solution built for the enterprise.

Based on Geolocation tech, Pigeon aids in indoor positioning, indoor navigation, asset tracking, indoor location tracking and event management among others.

Pigeon’s real-time location tracking technology enables location based services for shopping malls, healthcare facilities, corporate campuses, and museums to name a few.

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